Convenience stores are no longer competing just on speed — they’re competing on experience. As Push noted in “Beyond the Byte: Buc-ee’s and Wawa and RaceTrac, Oh My!”, c-stores ...
Uniform solutions form the backbone of many industries, from healthcare and hospitality to corporate and industrial environments. Whether you’re wearing scrubs, aprons, suits, or ...
Customer service today often feels automated and impersonal, focused on quick fixes instead of real relationships. At Affinity, it’s different. Led by Brittanie Stacy, Director of ...
Many customers do not initially view the implementation process as part of the customer service experience. At Affinity, that perception changes quickly. Led by Brittanie Stacy, ...
What turns uniforms into strategic assets? Under the leadership of Lynn Helfrich, Vice President of Program Management and Customer Experience at Mi Hub, program management ...
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